newSRILANKA Team External Links 3 August 2009 385 views One Comment  Print This Post  Email This Post

Advances from 29th position in 2007 to 16th position in 2009

The consulting giant, A.T. Kearney’s Global Services Location Index (GSLI) has ranked Sri Lanka among the top 20 in its index of identifying the leading outsourcing destinations globally.

Sri Lanka is ranked number 16 in the index in 2009, compared to the number 29 position it held in 2007. This is a significant jump of 13 positions and only one or two other countries had this level of upgrade in the ranking. The report was compiled  on the basis of  2008 data, prior to the ending of the war. With the prevailing peace,  Sri Lanka’s  current  ranking may be even higher now. The report positively states that Sri Lanka has been upgraded as an outsourcing destination because of low costs compared to other countries.  The combination of high people skills, favourable business environments and low costs has enabled India, China and Malaysia to be in the top three slots.

GSLI, which  identifies the top 50 countries for outsourcing globally, was established in 2004.  It analyses and ranks the top 50 countries worldwide as the best destinations for providing outsourcing services, including IT services and support, contact centres, and back-office support. Each country’s score is rated on a weighted combination of relative scores on 43 criteria, which are grouped in three categories: financial climate and benefits, people skills and ability and the business environment.

“The A.T. Kearney Index outlines clearly the potential of the IT/BPO industry in Sri Lanka. As the global economy begins to bounce back, we will have a tremendous opportunity to a higher share of the global IT/BPO market which is estimated to be over $ 350 billion,” said Mr. Ranjit Fernando, Chairman of SLASSCOM.

Read more at Dailymirror

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